Frequently Asked Questions

Get answers to common questions about Medical-Grade Skin Care.

Medical-grade products contain higher concentrations of proven actives and are formulated for clinical use. They undergo stricter quality standards and are recommended by our providers to treat specific conditions—like acne and scarring—more effectively than typical drugstore options.

Some products, especially retinoids and exfoliants, can cause temporary irritation or purging as the skin adjusts. Our clinicians recommend gradual introduction, lower-strength options, and supportive moisturizers to minimize effects and monitor progress, adjusting your regimen as needed.

Results vary, but many clients notice clearer skin within 4–12 weeks depending on product strength, adherence, and acne severity. Providers will set expectations, track progress, and modify your regimen to accelerate improvement while minimizing irritation.

Yes — formulations with retinoids, vitamin C, hydroxy acids, and targeted peels can improve texture and fade pigmentation over months. Combining topical regimens with in-clinic treatments often yields faster, more noticeable scar and discoloration improvement.

Some medical-grade items are available over the counter in higher concentrations, while others require a prescription. Our providers assess your skin and will prescribe or recommend appropriate products, explaining usage, expected outcomes, and any necessary monitoring.

Pricing varies by brand and active ingredients. During your consultation we provide a tailored product list with prices. We accept major credit cards and may offer sample sizes to trial products; ask about promotions or bundled regimen discounts.